At Alex Stationery, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.
1. Information We Collect
We may collect the following types of information when you place an order or contact us:
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Name
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Address
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Phone number
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Email address
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Order and delivery details
Please note that we do not collect or store any credit/debit card or bank information, as we offer cash on delivery only.
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Provide customer support
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Improve our services
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Communicate important updates about your order or our policies
We do not sell, rent, or share your personal information with third parties except as required by law or to complete your order (e.g., with delivery services).
3. Data Security
We implement appropriate security measures to protect your information. However, please understand that no method of transmission over the internet or method of electronic storage is 100% secure.
4. Cookies and Tracking
We may use basic cookies to enhance user experience on our website. These cookies do not store personal information and are used only for performance tracking and session management.
5. Opt-Out Instructions
You may opt out of receiving promotional emails or newsletters at any time by contacting us at [email protected]. Simply write “Opt-Out” in the subject line of your email and include your name and email address for verification.
6. Changes to This Policy
We may update this Privacy Policy from time to time.
If you have any questions or concerns regarding this Privacy Policy, please contact us at [email protected].